| 1) ORDERING i) Online ordering ii) Email ordering. Please make order thru jack@rainsshield.com.sg | |
| *Case A : Cash on delivery | |
| i) After received your order, order confirmation will be sent out via both SMS &EMAIL at the same day. | |
| ii) Delivery will be made as per requested date&time or soonest the next day of ordering. | |
| (Allow us to SMS/CALL you before delivery as a gentle reminder.) | |
| iii) Order will be CANCELLED if delivery delayed more than 5 calender days from the date of the order. | |
| * First Come First Serve. (due to limited stock) | |
| *Case B : ATM / Internet Transfer | |
| i) After received your order, order confirmation will be sent out via both SMS &EMAIL at the same day. | |
| ii) Please make payment within 5 days after order confirmation. iii) Please inform "Details of Payment" (which bank you have bank in) via sms/email for tracking purpose. | |
| iv) Delivery will be made as requested date&time or soonest the next day after payment is confirmed. | |
| (A SMS/EMAIL to you to inform the delivery arrangement.) | |
| v) Order will be CANCELLED if no payment made within 5 calender days after order confirmation. | |
| * Please take note that fund transfer to different bank will take 2 more days. | |
| * First Paymet First Serve. (due to limited stock) | |
| Note: | |
| * No Credit Card transaction, For enquiry, please email to jack@rainsshield.com.sg | |
| 2) Payment | |
| *Case A : Cash on Delivery | |
| *Case B : ATM / Internet fund transfer | |
| i) DBS/POSB Saving Account no : 118-96707-0 | |
| ii) OCBC Saving Account no : 501-0-342680 | |
| iii) UOB Saving Account no : 352-109-286-4 | |
| 3) Delivery | |
| * For order above S$30 : Free delivery to any MRT/NEL station (Except LRT) | |
| Or, S$5 charge for delivery to specify destination in Singapore. * For order below S$30 : Self pick up at Sembawang MRT (Please tick Sembawang MRT when order online) | |
| * Delivery time: | |
| i) Weekday : 7PM -11PM | |
| ii) Weekend : 9AM-9PM | |
| * No Postage delivery, all goods are hand carry so as to being checked and accepted on the spot. | |
| Policy | |
| 4) EXCHANGE / RETURN | |
| * Please understand that all sales are FINAL. | |
| (All items will be checked and accepted on the spot upon delivery.) | |
| * However defectives shall be entertained within 3 calender days prior to product never been used yet. | |
| * Refund will only be made if paid item is out of stock. | |
| * Cancellation order has to be made via phone call 4 hours before delivery. | |
| 5) Reservation | |
| i) Reservation of items is only valid upon receiving payment. | |
| ii) Customers should make payment as soon as possible once they receive the order confirmation | |
| to avoid stock unavailability. | |
| 6) Privacy Policy | |
| * All customers' informations will not be divulged, sold, transfer to any third party without customer's prior consent | |
| * Personal data colletcted, will not be used for a new purpose unless obtain consent from customers. | |
| * Customers will occasionally receive email on special promotions we hold and new products updated with | |
| customer's consent. |